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Frequently Asked Questions
1. Are your products handcrafted?
Yes. Our products are carefully crafted with attention to detail, ensuring each piece reflects quality craftsmanship and thoughtful design.
2. How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times depend on your location and shipping method.
3. Do you accept returns?
Yes. Returns are accepted within 14 days of delivery, provided the item is unused and in its original condition.
4. Do you offer custom pieces?
Some products may be available for customization. Please contact us for more information.
5. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email.
6. What payment methods do you accept?
We accept major credit cards and other secure payment options available at checkout.
Orders
Below are some of are common questions about orders
How do I make a purchase?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
How do I know if my order is confirmed?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Can I change my shipping address after my order is placed?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
When will my order be shipped?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
What is your return policy?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
How long will it take until I receive my order?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
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